When do I have to submit my overnight check payment to ensure it will arrive on the next business day?
All payments must be submitted before 6:30 PM CT to be delivered by the next business day.
When are electronic funds transfers sent to my payees?
For payees who can accept electronic funds transfers (EFT), we recommend that you set the send date at least three business days in advance of the due date. If you authorize payment in advance, your EFT will be sent at 5:00 PM ET on the day you designated for the payment to be sent. To […]
How do I print a copy of my bill?
From the payment details page, the customer has the ability to print or download proof of payment of a previous payment.
When are electronic payments issued?
If you authorize payment in advance, your EFT will be sent at 5 PM ET on the day you designated the payment to be sent. To have an EFT issued on the same day you authorize payment, you must authorize the transaction by 5 PM ET.
What happens if I do not have enough money in my account to cover a bill?
The funds must be present in your account at the time of creating the bill pay.
How can I download my billing history into my financial management software?
To download billing history, go to Transfer and Pay > Bill Pay > click on the ellipsis and then the download button.
