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How will I know when a payment has been sent?

To verify that a payment has been sent, from your navigation links, click Transfer and Pay > Bill Pay > Activity > History and click into the transaction in question. At the top right there will be a proof of payment for payments that have been successfully processed.

When are electronic funds transfers sent to my payees?

For payees who can accept electronic funds transfers (EFT), we recommend that you set the send date at least three business days in advance of the due date. If you authorize payment in advance, your EFT will be sent at 5:00 PM ET on the day you designated for the payment to be sent. To […]

How will I know when a payment has been sent?

To verify that a payment has been sent, from your navigation links, click “View a Report”. The “View Reports” page appears. From the report title list box, select the appropriate report, and click “Generate Report.” You can also create a new report or edit an existing report.

How are payments issued?

Only you can authorize payments. You tell us who, when, and how much to pay. Payments are issued electronically or via paper checks, depending on the payee’s capabilities. Both electronic payments and paper checks always include remittance information, ensuring that your payee can accurately record that a payment has been received for your account.

Who authorizes payments?

Only you can authorize payments. You have complete control over who you are issuing a payment to, the exact payment amount, when the payment should be sent, or whether to pay the bill at all. If you have a flat fee or recurring bill that you would like to have paid each month, you can […]