Are there any payments I can’t issue?
Due to legal requirements, we limit the ability to make certain types of payments. Payments to payees outside of the United States are prohibited and may not be issued under any circumstances. In addition, the following payments are discouraged but may be scheduled at your own risk: Tax payments to the Internal Revenue Service or […]
When will an authorized payment be debited from my account?
If a bill payment is sent via check, the payment is deducted from the account once the Biller deposits the check. If the payment is sent electronically, it is debited from the account after our cutoff time of 5 PM ET.
Can I cancel a payment?
Yes, you can cancel a payment if it is before the cutoff time at 5 PM ET. Go to the payment detail screen and select the Delete button at the bottom of the screen.
Can you pay my bills automatically?
Yes. There are two ways that you can schedule payments automatically: 1 . Automatic payment in response to an e-bill. An automatic payment in response to an e-bill is a payment that you set up to go out every time you receive this e-bill without requiring your approval each time. You can pay the full […]
When are electronic funds transfers sent to my payees?
For payees who can accept electronic funds transfers (EFT), we recommend that you set the send date at least three business days in advance of the due date. If you authorize payment in advance, your EFT will be sent at 3:00 PM CT on the day you designated for the payment to be sent. To […]
