Mortgage payment info

We are using the time from June 1^st to June 9^th to perform a complete audit of your loan to ensure that all balances, due dates, payment amounts, etc. are accurately loaded and up to date.

Yes, your loan number will change and it was included in Notice of Servicing Transfer. Your new loan number will appear on your July Mortgage Statement.

Yes, you can enroll for Online Loan Servicing starting June 10^th. Link will be provided on June 10^th.

Yes, you can enroll into the Online Loan Servicing platform starting on June 10^th to make payments online.

All incoming payments will be forwarded to our new loan servicing processing center for the month of June during the transition.

There will be no late charges or adverse credit bureau reporting while we are transitioning.

Your loan terms will stay the same.

You should have received a letter advising that if you would like to continue drafting that you would need to sign the letter and return it. If you did so your drafting will continue.

If you have not returned the new Autopay form you will need to sign and return the form to us at [email protected]. Beginning June 10^th, you may register for Automatic Payment Program on our website.

Quontic will draft your June payment after the transition has been completed on June 13^th.

No, you do not. We have made sure to take care of that for you to make this transition as easy as possible. 

Please be assured your mortgage loan is not sold, it will remain with Quontic Bank. 

Quontic will mail out your July mortgage statement on or about June 17^th.

Mailed payment correspondence should be made payable to “Quontic Bank”

Refer to your July Mortgage Statement for your designated payment mailing address.