Quontic Bank Disclosure Required By Federal Law
Effective June 18, 2024
Disclosure Required By Federal Law
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These pages contain agreements, disclosures, and policies that you are entering into with Quontic Bank.
(You are strongly encouraged to save and/or print the documentation.)
Table of contents
E-Sign Consent Agreement
E-SIGNATURES AND ELECTRONIC DISCLOSURES AND NOTICES TERMS AND CONDITIONS
Definitions. Throughout these terms and conditions (“Terms”), the terms “you” and “your” refers to each consenting party or consumer, and the terms “we,” “us,” and “Financial Institution” refer to Quontic Bank. Also, the use of “you” and “your” shall be construed in the singular and plural, as the text requires.
You understand that the following Terms constitute the full agreement by and between you and Quontic Bank. These Terms are important disclosures which apply to your election to provide e-signatures and receive electronic records.
E-SIGNATURES AUTHORIZATION ACKNOWLEDGMENT AND CONSENT
You agree to the following:
- You authorize us to use your electronic signature(s) for all terms and conditions (“Terms and Conditions”), documents, agreements, attachments, addendums including, without limitation, all deposit and lending related documents such as account agreements, loan agreements, security agreements, mortgages, deeds of trust, guaranties and hypothecations (collectively, the “Documents”) in any way connected to the transaction (“Transaction”) being entered into between you and the Financial Institution. This consent is specifically to permit an electronic signature (as of the nature then in use by the Financial Institution) in lieu of hand-written signatures on any one or more of the Terms and Conditions or Documents. If you are opening a Joint Account, each joint account holder has consented to the electronic provision of the initial disclosures, notices, terms, and conditions related to open account(s) at Quontic Bank.
- We consent to accept your signatures as true, correct, and binding signatures and to enter into the transaction in reliance thereon.
- You agree that its electronic signature will be enforceable as and to the full extent of a hand-written signature as an original for enforcement/enforceability of the Terms and Conditions or Documents containing the electronic signature(s), whether in court (state or federal), arbitration or otherwise. You will not raise any defenses or invoke regulatory or statutory claim attempting to invalidate the enforceability of the Terms and Conditions or Documents to which the electronic signature is affixed.
Notices. Any notice you may receive from us may be deemed given when mailed, postage paid, and addressed to you at the last address you provided us and any notice you provide us may be deemed given when mailed, postage paid, and addressed to our principal place of business. You also may have the option to have notices regarding this account provided in an electronic form, to a designated email address, upon your authorization. The authorization may be withdrawn at any time to return to a mailed paper form by providing written notice to us at the address provided.
Entire Agreement. These Terms contain and constitute the entire understanding between us regarding the subject matter hereof and may not be modified, amended, or terminated except by written agreement signed by you and Quontic Bank that such modification, amendment, or termination affects. All prior or subsequent oral agreements and/or discussions relating to these Terms are superseded by these Terms. Further, in the event of any conflict between these Terms and any other Terms and Conditions or Document(s) relating to use of electronic signatures, these Terms shall control.
Enforceability. Whenever possible each provision of these Terms shall be interpreted in such manner as to be effective and valid under applicable law. If any provision of these Terms shall be prohibited by or invalid under applicable law, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or the remaining provisions of these Terms.
Binding Effect. The obligations hereof shall bind your heirs, executors, administrators, successors, and assigns, and all rights, benefits and privileges hereby conferred on us shall be and hereby are extended to and conferred upon and may be enforced by its successors and assigns. Further, if any Consenting Party is a partnership, the obligations hereof shall continue in force, and apply, notwithstanding any change in the membership of such partnership, whether arising from the death or retirement of one or more partners or the accession of one or more new partners.
Headings. Section headings/titles are for convenience only and are not to be used in construing or interpreting these Terms.
Governing Law. These Terms shall be governed by the laws of the state of New York except to the extent that federal law is controlling.
ELECTRONIC DISCLOSURES AND NOTICES CONSENT
Scope and Duration. You have elected to receive all available disclosures, notices, and other records (“records”) from us in either paper or electronic form.
System Requirements. By consenting to this agreement, you confirm that your Access Device meets the minimum specifications and requirements necessary to view and retain your electronic documents.
To access your electronic documents on a mobile device, you will need:
- A mobile device with any of the following operating systems: Android, version 6.0+ or iPhone iOS last two major releases
- A data plan provided by your wireless carrier and an up-to-date mobile internet browser that is compatible with, and supported by, your operating system (e.g., Chrome or Safari).
- If you wish to view .pdf files on your mobile device, you will need software that accurately reads and displays .pdf files (such as the mobile version of Adobe Reader).
- A printer and/or storage device if you wish to print or retain any electronic documents.
To access your electronic documents on a traditional computer, you will need:
- A computer with any of the following operating systems: Windows 11 or higher, macOS 12 or higher
- An internet connection and an up-to-date internet browser that is compatible with, and supported by, your operating system (e.g., Google Chrome, Firefox, Microsoft Edge and Safari).
- Software that accurately reads and displays .pdf files (such as Adobe Reader).
- A printer and/or storage device if you wish to print or retain any electronic documents.
Changes to system requirements. We will notify you if our hardware or software requirements change and whether that change creates a material risk that you would not be able to access or retain your electronic documents. Continuing the application process after receiving notice of the change is the reaffirmation of your consent to this Agreement.
Confirmation. By electing to have records provided to you in electronic form, you agree to confirm your ability to access the information. When we notify you of any system change, you must reconfirm your consent according to the instructions provided at the time, or withdraw your consent, in the manner set forth below.
Requesting Paper Copies. You may request paper copies of your records. To request a paper copy, please follow these procedures:
Requesting Paper Copies of Documents Presented Electronically at Application. You agree and understand that paper versions of the electronic documents may not be mailed unless you specifically request it. You can contact us at 800-908-6600 or by email to: [email protected] You can reach us by logging into your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected] to request a paper copy of any disclosure, notice, or other document. There is a fee associated with copies of statements and checks. Visit https://www.quontic.com/schedule-of-fees/ for up-to-date fees.
Obtaining a Paper Copy of Your eStatement. If you would like to receive a paper copy of your eStatements from Quontic Bank, you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com calling us at 800-908-6600 or email at [email protected].
Changing Your Email Address. When you change your email address or other contact information, you must provide us with your new email address or other contact information. If you fail to provide us with this information and electronic records are returned undelivered, you may not receive your document. It is your responsibility to provide us with true, accurate and complete email address, contact, and other information related to this Agreement and your account(s), and to maintain and update promptly any changes in this information. You can update such information (such as your email address) by logging into your online banking portal via our Mobile App or www.quontic.com,, contacting us via telephone at 800-908-6600, or by email at [email protected].
It is important that you maintain a valid email address so that we may contact you regarding your account. You agree to maintain a valid email address and promptly notify us of any changes to your email address.
Withdrawal of Consent. Any authorized signer for the account has the right to withdraw at any time the consent to have records provided in electronic form in any notification approved by us. Your consent withdrawal will not be effective until we receive it and have had a reasonable opportunity to act upon it. To withdraw your consent, please follow these procedures:
Withdrawal of Your Application Consent. You may withdraw your consent during the application process. By declining or withdrawing this consent, you will be unable to proceed with the application process. To withdraw your consent prior to completing your application, simply exit this session prior to accepting this Agreement. To withdraw your consent after you have already submitted your application, you must call us at 800-908-6600 or by email at [email protected]. Any withdrawal of your consent will be effective only after we have a reasonable period of time to process your withdrawal. Records are retained in accordance with applicable state/federal regulations.
Withdrawal of Electronic Delivery of Documents Consent including eStatements. You may withdraw your consent of Electronic Delivery of Document at any time; however, this may result in Quontic updating your account type to one which does not require E-Sign consent. Changing the account type may impact but not limited to the following: Interest Rate, Rewards, Service Charges.
Other Terms and Conditions
This agreement is in addition to the terms and conditions described in the Terms and Conditions, Mobile Banking Agreement, Online Banking Agreement, and any other documentation which relates to your account(s) and was given to you at the time you opened your account(s) and during the lifetime of the account. The Bank also reserves the right to cancel, discontinue, suspend, or modify e-Statements and may revert back to paper statements at any time without giving any notice or reason. By agreeing to the E-Sign Consent Agreement, you will be bound by any current or future changes to the current regulation, laws, and rules applicable to E-sign. You accept and agree to the terms and conditions in this agreement and furthermore agree not to use this service for any fraudulent or illegal activity.
Please contact us by using the contact information on our website if you have difficulties accessing or viewing electronic documents on your selected Access Device.
Acceptance
You will be asked to acknowledge your acceptance of these terms and the below electronic document by checking the box before you are able to submit your application. In doing so, you are confirming that you meet the system requirements described above, that you have demonstrated your ability to receive, retain, and view electronic documents on your Access Device, and that you have an active and valid email address.
Deposit Agreement and Disclosures
Terms and Conditions Agreement
DEFINITIONS. Throughout this Agreement, these terms have the following meaning:
- “You,” “your,” and “account owner” refer to the Customer whether or not there are one or more Customers named on the
- “We,” “our,” and “us” refer to Quontic Bank.
- “Item” or “items,” as defined by Article 4 of the Uniform Commercial Code (UCC), means an instrument or a promise or order to pay money handled by a financial institution for collection or payment. The term includes a check but does not include a payment order governed by Article 4A of the UCC or a credit or debit card
- “Debit transactions,” “debit,” or “debits” refer to funds that are taken out of your account. Common types of debits may include checks that you have written, ACH payments, wire transfers, PIN-based debit card transactions, and signature-based debit card
- “Credit transactions,” “credit,” or “credits” refer to deposits of funds into your account. Common types of credits include cash deposits, direct deposits, check deposits, and ACH and wire transfers made payable to you. Credits are generally added to your account and are made available to you in accordance with our funds availability
GENERAL AGREEMENT. You understand that the following Account Agreement (“Agreement”) governs your account with us, along with any other documents applicable to your account, including any account opening Disclosures that have been provided to you, which are incorporated by reference. You understand that your account is also governed by applicable law.
The Account Disclosures include the fees and charges applicable to the account, minimum balance requirements, and other pertinent information related to the account. The information found in any Account Disclosures may change from time to time in our sole discretion. If the fees, charges, minimum balance requirements, or other items change in a manner that would adversely affect you, we will provide you with written notice 30 days prior to the change. By providing a written or electronic signature on the Account Information document or other agreement to open your account, or by using any of our deposit account services, you and any identified account owners agree to the terms contained in this Account Agreement.
YOUR CHOICE OF ACCOUNT. You have instructed us as to the title and type of the account that you have chosen. You acknowledge that it is your sole responsibility to determine the full legal effect of opening and maintaining the type of account you have chosen. We have not set forth all laws that may impact your chosen account. For example, there are conditions that may need to be satisfied before transferring accounts due to death or other events as well as reductions to an account required or permitted by law. You must determine whether the account you select is appropriate for your current and future needs. Except as required by law, we assume no legal responsibility to inform you as to the effect of your account choice on your legal interests.
INDIVIDUAL ACCOUNT. The named party in an individual account owns the account and may withdraw all or some of the account. On the death of the party, ownership passes as part of the party’s estate.
TRANSFERS AND ASSIGNMENTS. We may assign or transfer any or all of our interest in this account. You cannot assign or transfer any interest in your account unless we agree in writing.
POWER OF ATTORNEY. If you wish to name another person to act as your attorney in fact or agent in connection with your account, we must approve the form of appointment.
RESTRICTIVE LEGENDS. We are not required to honor any restrictive legend on checks you write unless we have agreed to the restriction in writing signed by an officer of the Bank. Examples of restrictive legends are “two signatures required”, “must be presented within 90 days” or “not valid for more than $1,000.00.”
STALE OR POSTDATED CHECKS. We reserve the right to pay or dishonor a check more than six (6) months old without prior notice to you. You agree not to postdate any check drawn on the account. If you do, and the check is presented for payment before the date of the check, we may pay it or return it unpaid. We are not liable for paying any stale or postdated check. Any damages you incur that we may be liable for are limited to actual damages not to exceed the amount of the check.
PREAUTHORIZED CHECKS OR DRAFTS. You should guard information about your account (such as your routing number and your account number) as carefully as you would guard blank checks. If you voluntarily give such information about your account to a party which is seeking to sell you goods or services, without physically delivering a check to that party, any debit to or withdrawal from your account it initiates will be deemed authorized by you.
VERIFYING FUNDS AVAILABILITY FOR CHECK. You authorize us to release funds availability information about your account to individuals or merchants who represent to us that they have received a check from you.
CHECK SAFEKEEPING. If you utilize a check safekeeping system or any other system offered by us for the retention of your checks, you understand that the canceled checks will be retained by us and destroyed after a reasonable time period or as required by law. Any request for a copy of any check may be subject to a fee, as indicated in the Fee Schedule or Disclosures and as allowed by law. If for any reason we cannot provide you with a copy of a check, our liability will be limited to the lesser of the face amount of the check or the actual damages sustained by you.
YOUR RESPONSIBILITY FOR BACK OF CHECK. All negotiable paper (“checks”) presented for deposit must be in a format that can be processed, and we may refuse to accept any check that does not meet this requirement. All endorsements on the reverse side of any check deposited into your account must be placed on the left side of the check when looking at it from the front, and the endorsements must be placed so as not to go beyond an area located 1-½ inches from the left edge of the check when looking at it from the front. It is your responsibility to ensure that these requirements are met, and you are responsible for any loss incurred by us for failure of an endorsement to meet this requirement.
ELECTRONIC CHECKS AND ELECTRONICALLY-CREATED ITEMS. Pursuant to Regulation CC, electronic checks may be treated the same as paper checks for check collection and processing purposes. See the Substitute Checks section for more information.
Electronically-created items (“ECI”) are check-like items created in electronic form that never existed in paper form. For example, you set up automatic bill payments with us to pay your utility bill. From your account information, we create an ECI that is sent to your utility company for payment. An ECI cannot be used to create a substitute check since it never existed in paper form.
SUBSTITUTE CHECKS. To make check processing faster, federal law permits financial institutions to replace original checks with “substitute checks.” These substitute checks are similar in size to the original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check. Some or all of the checks that you receive back from us may be substitute checks. An electronic check can be used to create a substitute check since the electronic image and electronic information was derived from its paper form.
REMOTE DEPOSIT CAPTURE. Remote deposit capture (“RDC”) allows you to make deposits to your account from remote locations by electronically transmitting digital images of your original paper checks, which are drawn on or payable through United States financial institutions in United States dollars to us. We may then use the digital image to create an electronic check or substitute check for collection. If you use our RDC services, if applicable, we may require you to endorse the back of the paper check to indicate that it has been remotely deposited. For example, “for mobile deposit only” or “for mobile deposit at Quontic Bank only.”
REMOTELY CREATED CHECKS. A remotely created check, as defined in Regulation CC, means a check that is not created by the paying bank and that does not bear a signature applied, or purported to be applied, by the person on whose account the check is drawn. By having a deposit account with us, you certify that all remotely created checks deposited to your account(s) will be expressly and verifiably authorized by the payer. And we reserve the rights to refuse for deposit any such remotely created check if we have any reason to believe that the check is fraudulent in any manner and to obtain from you the payer’s express, verifiable authorization for any such check.
WITHDRAWALS. Deposits will be available for withdrawal consistent with the terms of the Disclosures. Withdrawals may be subject to a service charge.
DEPOSITS. Deposits may be made in person, by mail, or in another form and manner as agreed by us in our sole discretion. We are not responsible for transactions mailed until we actually receive and record them. We may in our sole discretion refuse to accept particular instruments as a deposit to your account. Cash deposits are credited to your account according to this Agreement. Other items you deposit are handled by us according to our usual collection practices. If an item you deposit is returned unpaid, we will debit your account for the item. You are liable to us for the amount of any check you deposit to your account that is returned unpaid and all costs and expenses related to the collection of all or part of such amount from you. Funds deposited to your account, excluding any Time Deposit accounts, are available in accordance with the Disclosures.
COLLECTION OF DEPOSITED ITEMS. In receiving items for deposit or collection, we act only as your agent and assume no responsibility beyond the exercise of ordinary care. All items are credited subject to final settlement in cash or credits. We shall have the right to forward items to correspondents including all Federal Reserve Banks, and we shall not be liable for default or neglect of said correspondents for loss in transit, nor shall any correspondent be liable except for its own negligence. You specifically authorize us or our correspondents to utilize Federal Reserve Banks to handle such items in accordance with provisions of Regulation J (12 CFR Part 210), as revised or amended from time to time by the Federal Reserve Board. In the event we are subject to local clearinghouse rules, you specifically authorize us to handle such items in accordance with the rules and regulations of the clearinghouse.
If we permit you to withdraw funds from your account before final settlement has been made for any deposited item, and final settlement is not made, we have the right to charge your account or obtain a refund from you. In addition, we may charge back any deposited item at any time before final settlement for whatever reason. We shall not be liable for any damages resulting from the exercise of these rights. Except as may be attributable to our lack of good faith or failure to exercise ordinary care, we will not be liable for dishonor resulting from any reversal of credit, return of deposited items or for any damages resulting from any of those actions.
STATEMENTS. We will provide you with a periodic statement showing the account activity. The last address you supply us will be deemed the proper address for mailing this statement to you. The account holder who receives this statement is the agent for his/her co-account holder(s) for purposes of receiving the statement and items. You must exercise reasonable care in reviewing your statement and reasonable promptness in notifying us of any discrepancies, such as alterations or forged or unauthorized signatures, even if by the same wrongdoer. Reasonable promptness will not exist if you fail to notify us within 60 days after we mail or otherwise make the statement available to you. If you fail to notify us of any discrepancies, with reasonable promptness, your right to assert such discrepancies will be barred or limited to the extent permitted by law. Additionally, you agree that we will not be liable for an unauthorized signature or any alteration on the front or back of the item, which is reported to us after one year, or for any unauthorized indorsement which is reported to us after three years, after we mail or otherwise make the statement or items available to you, even if we failed to exercise ordinary care. However, if the discrepancy is the result of an electronic fund transfer, the provisions of the Disclosures will control its resolution. If you do not receive a statement from us because you have failed to claim it or have supplied us with an incorrect address, we may stop sending your statements until you specifically make written request that we resume sending your statements and you supply us with a proper address.
ELECTRONIC STATEMENTS AND NOTICES. You may have the option to have statements and notices regarding this account provided to you in an electronic form, including to a designated email address, through an online banking portal, or other electronic method, upon your authorization. The authorization may be withdrawn at any time to return to a mailed paper form by providing written notice to us at the address provided.
ACH AND WIRE TRANSFERS. This Agreement is subject to Article 4A of the Uniform Commercial Code – Funds Transfers as adopted in the state of New York. If you send or receive a wire transfer, you agree that Fedwire® Funds Service may be used. Federal Reserve Board Regulation J is the law that covers transactions made over Fedwire® Funds Service. When you originate a funds transfer for which Fedwire® Funds Service is used, and you identify by name and number a beneficiary financial institution, an intermediary financial institution, or a beneficiary, we and every receiving or beneficiary institution may rely on the identifying number to make payment. We may rely on the number even if it identifies a financial institution, person, or account other than the one named.
If you are a party to an Automated Clearing House (“ACH”) entry, you agree that we may transmit an entry through the ACH, and you agree to be bound by the National Automated Clearing House Association (“Nacha”) Operating Rules and Guidelines, the rules of any local ACH, and the rules of any other systems through which the entry is made.
PROVISIONAL PAYMENT. Credit we give you is provisional until we receive final settlement for that entry. If we do not receive final settlement, you agree that we are entitled to a refund of the amount credited to you in connection with the entry, and the party making payment to you via such entry (i.e., the originator of the entry) shall not be deemed to have paid you in the amount of such entry.
INTERNATIONAL ACH TRANSACTIONS. If your transaction originates from a financial agency that is outside of the territorial jurisdiction of the United States, it may be subject to additional review for compliance with the rules of the Office of Foreign Assets Control (OFAC). If additional review is required, the International ACH transaction will not be available to you until it passes final verification.
NOTICE OF RECEIPT. We will not provide you with notice of our receipt of the order unless we are so requested by the transfer originator in the order. However, we will continue to notify you of the receipt of payments in the periodic statements we provide to you.
CHOICE OF LAW. We may accept on your behalf payments to your account which have been transmitted, that are not subject to the Electronic Fund Transfer Act, and your rights and obligations with respect to such payments shall be construed in accordance with and governed by the laws of the state where we are located.
STOP PAYMENTS.
STOP PAYMENT ON CHECKS. You may stop payment on a check drawn against your account by a record or written order or other confirmation as allowed by us, provided that we receive the Stop Payment Order in a time and manner that gives us a reasonable opportunity to act on it. The Stop Payment Order must describe the check or account with reasonable certainty. Oral requests for a Stop Payment Order are binding on us for 14 calendar days only and must be confirmed by you in a record or writing within that period. If the record or written confirmation is not received as specified, we will no longer be bound by your request. Upon receipt of confirmation in a record or writing, a Stop Payment Order on a check remains in effect for six months or until we receive a record or writing revoking the Stop Payment Order, whichever occurs first. If the check on which a Stop Payment Order has been placed has not cleared or been returned to you by the payee, you may renew the Stop Payment Order for an additional six months by providing a request to us in a record or writing within the time period the Stop Payment Order is in effect. You understand that we may accept the Stop Payment Order request from any of the authorized signers of the account regardless of who signed the check.
STOP PAYMENT ON ACH DEBITS. A Stop Payment Order may be placed on either a one-time debit transfer or on a multiple debit entry transfer. If you request a Stop Payment Order on an Electronic Check Conversion or other one-time debit transfer, we must receive the request, orally or in a record or writing, in a period of time that provides us a reasonable opportunity to act on it prior to acting on the debit entry, otherwise the Stop Payment Order shall be of no effect. If you requested a stop payment on a multiple debit entry transfer, we must receive the Stop Payment Order, orally or in a record or writing, at least three business days before a scheduled multiple debit entry. Oral stop payment orders are binding on us for 14 calendar days only and must be confirmed by you in a record or writing within that period. A Stop Payment Order on an ACH debit will remain in effect until the earlier of 1) your withdrawal of the Stop Payment Order, or 2) the return of the debit entry, or, where a Stop Payment Order is applied to more than one debit entry under a specific authorization involving a specific payee (Originator), the return of all such debits. When a stop is placed on a multiple debit entry transfer, we may require your confirmation in a record or writing stating that you have canceled your authorization for the transfer with the payee (a Stop Payment Order does not revoke authorization).
The Stop Payment Order shall be governed by the provisions of the Uniform Commercial Code 4A in effect in the state in which we are located, the Electronic Fund Transfer Act (Regulation E), Nacha Operating Rules, and any applicable state law.
You may be charged a fee every time you request a Stop Payment Order, and for each Stop Payment Order renewal you make. A release of the Stop Payment Order may be made by the person who initiated the stop payment request or any of the authorized signers on the account. Our acceptance of a stop payment request does not constitute a representation by us that the item has not already been paid or that we have had a reasonable opportunity to act on the request.
DEATH OR INCOMPETENCY. Neither your death nor a legal adjudication of incompetence revokes our authority to accept, pay, or collect items until we know of the fact of death or of an adjudication of incompetence and have a reasonable opportunity to act on it. To the extent permitted by law, even with knowledge, we may for 10 days after the date of death, pay checks drawn on or before the date of death unless ordered to stop payment by a person claiming an interest in the account.
NON-SUFFICIENT FUNDS AND OVERDRAFTS.
HOW WE DECIDE TO PAY AN ITEM OR DEBIT – AVAILABLE BALANCE. We use an available balance method to determine if there are sufficient funds in your account to pay an item or debit transaction. The available balance reflects deposits and transactions that have been posted to your account and transactions that have not posted to your account, including the following: checks you have written, deposit holds, and holds on debit card transactions that have been authorized but not yet posted (i.e., preauthorization holds). These pending transactions and holds reduce your available balance. For example, you have $100 in your account and a pending transaction of $30. Your available balance is $70 because the pending $30 transaction reduces your available account balance. Specifically, pursuant to New York law, if a check is dishonored for insufficient funds and smaller checks which could be paid are received afterwards, the smaller checks will be paid with the existing available balance.
RETURN ITEM FOR NON-SUFFICIENT FUNDS. If we do not pay the debit transaction or item on your behalf and return the debit or item, you will not be assessed a fee for non-sufficient funds. Pursuant to Nacha Operating Rules and Guidelines and other applicable laws, a debit or item may be presented for payment more than one time. The same check can be re-presented to us for payment one more time.
OVERDRAFTS. If we pay the debit transaction or item on your behalf, you will be responsible for the overdrawn balance.
SIGNATURES. Your signature on the Account Information document is your authorized signature. You authorize us, at any time, to charge you for all checks, drafts, orders, or other items for the payment of money, that are drawn on us regardless of by whom or by what means your signature may have been affixed so long as the signature resembles the signature specimen in our files. For withdrawal and other purposes relating to any account you have with us, we are authorized to recognize your signature; and we will not be liable to you for refusing to honor signed instruments or instructions if we believe in good faith that one or more of the signatures appearing on the instrument or instructions is not genuine.
Further, most checks, and other items are processed automatically, i.e., without individual review of each item. Therefore, unless we agree in a separate writing, in our sole discretion, upon your request and due to unique circumstances to conduct individual review of each item, you agree that we are acting within common and reasonable banking practices by automatically processing checks, and other items, i.e., without individual review of each check, or item. You agree to indemnify, defend, and hold us harmless from and against all loss, costs, damage, liability, and other injury (including reasonable attorney fees) that you or we may suffer or incur as a result of this practice.
FEES, SERVICE CHARGES AND BALANCE REQUIREMENTS. You agree to pay us and are responsible for any fees, charges or balance/deposit requirements as provided in the Disclosures provided to you at the time you opened the account. Fees, charges, and balance requirements may change from time to time. We also reserve the right to impose a service charge for cashing checks drawn on your account if the person cashing the check is not a customer of this Bank.
SET-OFFS AND SECURITY INTEREST. If you ever owe us money as a borrower, guarantor, or otherwise, and it becomes due, we have the right under the law (called “set-off”) and under this Agreement (by which you grant us a security interest in your deposit account and any other accounts held by you) to use your account funds to pay the debt, where permitted by law. If your account is held jointly, that is, if there is more than one account owner, we may offset funds for the debt of any one of the joint owners. Similarly, we may also set-off funds from the individual accounts of any one of the joint owners to satisfy obligations or debts in the joint account. The security interest granted by this Agreement is consensual and is in addition to our right of set-off.
If this account has been set-up to receive direct deposit of social security or supplemental security income payments, we cannot close or exercise a right of setoff against this account. We agree, if we do exercise our right of setoff against any other deposit account, we will notify you of the setoff prior to or on the same business day of the setoff and the reason for the setoff.
CLAIMS. In response to any garnishment, attachment, restraining order, injunction, levy, citation to discover assets, judgment, reclamation, other order of court or other legal process (“Claim(s)”), we have the right to place a hold on, remove from your account(s) and/or remit to the designated third-party(ies) any amount on deposit in your account(s) as set forth in and required by such Claim(s). If the account(s) is/are held jointly, we may place the hold, remove from the account(s) and/or remit the amounts from the account(s) arising from any Claim(s) relating to any one or more of the account holders. In addition, we may charge against your account(s) any fee authorized by law in connection with the Claim(s) or as otherwise set forth in the Disclosures.
DORMANT/INACTIVE ACCOUNTS. You understand that if your account is dormant or inactive, we may charge fees specified in the Disclosures to the extent permitted by the law. However, we must provide you with a written notice of the pending charges before charging any fee. You agree that we are relieved of all responsibility if your account balance is escheated (that is, turned over to the state) in accordance with state law.
ATTORNEYS’ FEES AND EXPENSES. You agree to be liable to us for any loss, costs, or expenses, including reasonable attorneys’ fees to the extent permitted by law, that we incur as a result of any dispute involving your account, and you authorize us to deduct any such loss, costs or expense from your account without prior notice to you. This obligation includes disputes between yourself and us involving the account and situations where we become involved in disputes between you and an authorized signer, another joint owner, or a third party claiming an interest in the account. It also includes situations where you, an authorized signer, another joint owner, or a third party takes action with respect to the account that causes us, in good faith, to seek the advice of counsel, whether or not we actually become involved in a dispute.
LEGAL PROCESS AGAINST ACCOUNT. You agree to be responsible for, to reimburse us, and/or have your account charged for any expenses or reasonable attorney fees we incur due to an attachment, garnishment, levy, or subpoena of records of your account. Any garnishment or other levy against your account is subject to our right of set-off and security interest. We may restrict the use of your account if it is involved in any legal proceeding.
CLOSING ACCOUNT. We may close the account at any time, with or without cause, after sending you notice if advance notice is required by law. If applicable, a notice may be sent to you that specifies when the account will be closed. At our discretion, we have the authority to pay an otherwise properly payable check, which is presented after the closing of your account. Such a termination will not release you from any fees or other obligations incurred before the termination. We will send a check for the balance in our possession to which you are entitled.
OUR WAIVER OF RIGHTS. You understand and agree that no delay or failure on our part to exercise any right, remedy, power, or privilege available to us under this Agreement shall affect or preclude our future exercise of that right, remedy, power, or privilege.
YOUR WAIVER OF NOTICE. By signing the Account Information form, you waive any notice of non-payment, dishonor or protest regarding any items credited to or charged against your deposit account to the extent permitted by law. For example, if a check that you deposited is dishonored and returned to us, we are not required to notify you of the dishonor.
NOTICE. You are responsible for notifying us of any address or name changes, death of an account holder, or other information affecting your account. Notices must be in a form and manner acceptable to us with enough information to allow us to identify the account. Notice sent by you to us is not effective until we have received it and have had a reasonable opportunity to act upon it. Written notice sent by us to you is effective when mailed to the last address supplied.
TELEPHONE AND ELECTRONIC COMMUNICATION. You agree that we may call or send text messages to you at the telephone numbers that you provide to us, including a cell phone number, which may result in charges to you, for informational purposes regarding your account(s) with us. These calls and text messages may be made from an automatic telephone dialing system (i.e., an autodialer) or from an artificial or prerecorded voice message system. Additionally, you agree that we may send electronic communication to you at the email addresses you provide to us. You may contact us at any time if you no longer want to receive these communications from us. You also agree that we may monitor and record telephone and electronic communications that affect your account(s) with us to the extent permitted by law. We need not provide further notice to you or receive additional approval.
ONLINE OR MOBILE SERVICES. If you open an account or obtain a product or service from us using our online or mobile services, we may record your personal information from a scan or a copy of your driver’s license or other personal identification card, or we may receive an image or make a copy of your driver’s license or other personal identification card. We may store or retain this information to the extent permitted by law.
AMENDMENTS AND ALTERATIONS. You agree that the terms and conditions governing your account may be amended by us from time to time. We will notify you of amendments as required by applicable law. Your continued use of the account evidences your agreement to any amendments. Notices will be sent to the most recent address shown on the account records. Only one notice will be given in the case of joint account holders.
EFFECTIVE APPLICABLE LAWS AND REGULATIONS. You understand that this Agreement is governed by the laws of New York, except to the extent that federal law is controlling. Changes in these laws and regulations may modify the terms and conditions of your account(s). We do not have to notify you of these changes, unless required to do so by law. If any of the terms of this Agreement come into conflict with the applicable law and are declared to be invalid or unenforceable, those terms will be nullified to the extent that they are inconsistent with the law and the applicable law will govern. However, this shall not affect the validity of the remaining provisions.
ACCOUNT SPECIFIC PROVISIONS. In addition to the General Rules, the following rules apply to specific types of accounts:
Withdrawal Notice Requirements. If your account is a Money Market, Savings, or a non-demand deposit checking account, we have the right to require seven (7) days prior written notice from you of your intent to withdraw any funds from your account.
CHANGE IN TERMS: The Bank reserves the right to make changes to the terms and conditions of this agreement at any time. You will be notified of any changes at least thirty (30) days prior to the effective date if the change(s) would result in an increase of fees or charges, increase of liability to you, or any increase to your responsibility for unauthorized transactions, unless prior notice is excused by law or is necessary to maintain the security of the system. The notice will be sent either electronically or via U.S. mail to your last known address on file at the Bank. By agreeing to the Quontic Bank eStatement Disclosure, you will be bound to any revisions to the terms and conditions.
NOTICE OF POTENTIAL DISCLOSURE OF NEGATIVE INFORMATION TO CONSUMER REPORTING AGENCIES
This notice is being furnished pursuant to the Fair Credit Reporting Act (15 U.S.C. 1681) as amended by the Fair and Accurate Credit Transactions Act of 2003 (FACT Act).
NOTICE
We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
Funds Availability Policy
PURPOSE OF THIS DISCLOSURE. Our general policy is to allow you to withdraw funds deposited in a transaction account on the first Business Day after the day of deposit. Funds from electronic direct deposits will be available on the day we receive the deposit. In some cases, we may delay your ability to withdraw funds beyond the first Business Day after the day of deposit. Our complete policy is summarized below.
For purposes of this disclosure, the terms “you”/”your” refer to the customer and the terms “our”/”we”/”us” refer to Quontic Bank.
Generally, transaction accounts are accounts which would permit an unlimited number of payments by check to third persons, and also an unlimited number of telephonic and preauthorized transfers to third persons or other accounts you may have with us.
DETERMINING THE AVAILABILITY OF YOUR DEPOSIT. The length of the delay varies depending on the type of deposit and is explained below. When we delay your ability to withdraw funds from a deposit, you may not withdraw the funds in cash, and we will not pay checks you have written on your account by using these funds. Even after we have made funds available to you and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
When we delay your ability to withdraw funds, the length of the delay is counted in Business Days from the day of your deposit. The term “Business Day” means any day other than a Saturday, Sunday or federally declared legal holiday, and the term “Banking Day” means that part of any Business Day on which we are open to the public for carrying on substantially all of our banking functions.
If you make a deposit before 4:00 p.m. ET, Monday through Friday (excluding Federal Holidays), we will consider that day to be the day of your deposit. However, if you make a deposit after the close of business or on a day that we are not open, we will consider the deposit made on the next Business Day we are open.
AVAILABILITY SCHEDULE
Same Day Availability. Funds from deposits of:
- electronic direct deposits
- cash*
- wire transfers
will be available on the day of deposit.
Next Day Availability. Funds from deposits of:
- U.S. Treasury checks**
- U.S. Postal Service money orders**
- Federal Reserve Bank or Federal Home Loan Bank checks**
- State or Local Government checks**
- Cashier’s, Certified, or Teller’s checks**
- checks drawn on us
will be available on the first Business Day after the day of deposit.
Other Check Deposits. Funds from all other check deposits will have $225.00 available on the first Business Day after the day of your deposit and up to $5,525.00 available on the second Business Day after the day of your deposit.
- Cash Deposits. Funds from cash deposits (whether or not they are made in person to an employee of Quontic Bank) are made available on the same Business Day that we receive your
** Check Deposits. Check deposits include U.S. Treasury checks; U.S. Postal Service money orders; Federal Reserve Bank or Federal Home Loan Bank checks; State or Local Government checks; and Cashier’s, Certified, or Teller’s Checks. In order for these check deposits to be made available according to the funds availability schedule above, the checks must be made payable to you and deposited into your account. If any of these conditions are not satisfied, then the funds from these check deposits will be made available no later than the second Business Day after the day of your deposit.
SPECIAL RULES FOR NEW ACCOUNTS. If you are a new customer, the following special rules will apply during the first 30 calendar days your account is open.
Funds from cash, wire transfers, and electronic direct deposits to your account will be available on the day we receive the deposit. The first $5,525.00 of a day’s total deposits of U.S. Treasury checks, U.S. Postal Service money orders, cashier’s, certified, teller’s, travelers, and federal, state, and local government checks will be available on the first Business Day after the day of deposit if the deposit meets certain conditions. For Other Check Deposits, the entire amount will be available on the ninth Business Day after the day of your deposit.
ADDITIONAL DEPOSIT INFORMATION – NEW ACCOUNT RULES
EXTERNAL ACH TRANSFERS INITIATED DURING ACCOUNT OPENING. At account opening, Quontic makes it possible for a customer to initiate and conduct incoming transfers via ACH debit transfers into their new Quontic account(s) from accounts said customer owns at designated financial institutions (Non-Quontic Accounts). A hold for five (5) business days after the day of deposit will be placed on the aforementioned incoming transfers to new accounts via ACH debit transfers from customer’s Non-Quontic Account. Customer funds will be available after the 5th business day.
FOREIGN CHECKS. Checks drawn on financial institutions outside of the U.S. (foreign checks) cannot be processed the same as checks drawn on U.S. financial institutions. Foreign checks are exempt from the policies outlined in this disclosure. Generally, the availability of funds from deposits of foreign checks will be delayed for the time it takes us to collect the funds from the financial institutions upon which they are drawn.
DEPOSITS AT AUTOMATED TELLER MACHINES. If you make a deposit at an automated teller machine (ATM) that is owned and operated by us before 4:00 PM Eastern on a Business Day that we are open, we will consider the deposit made that day. However, if you make a deposit at an ATM that is owned and operated by us after 4:00 PM Eastern or on a day that we are not open, we will consider the deposit made on the next Business Day we are open. We do not accept deposit at an ATM that is not owned by us.
ADDITIONAL DEPOSIT INFORMATION.
LONGER DELAYS MAY APPLY. Funds you deposit by check may be delayed for a longer period under the following circumstances:
- if we believe a check you deposit will not be paid;
- if you deposit checks totaling more than $5,525.00 on any one day;
- if you redeposit a check that has been returned unpaid;
- if you have overdrawn your account repeatedly in the last six months; or
- if an emergency condition arises that would not enable us to make the funds available to you, such as the failure of computer or communications equipment.
We will notify you in writing if we delay your availability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh Business Day after the day of your deposit.
Check 21
IMPORTANT INFORMATION ABOUT YOUR ACCOUNT
Substitute Checks and Your Rights
A SUBSTITUTE CHECK? To make check processing faster, federal law permits banks to replace original checks with “substitute checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check.
Some or all of the checks that you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other law with respect to those transactions.
WHAT ARE MY RIGHTS REGARDING SUBSTITUTE CHECKS? In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (for example, bounced check fees).
The amount of your refund under this procedure is limited to the amount of your loss or the amount of the substitute check, whichever is less. You also are entitled to interest on the amount of your refund if your account is an interest-bearing account. If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law.
If you use this procedure, you may receive up to $2,500.00 of your refund (plus interest if your account earns interest) within 10 business days after we received your claim and the remainder of your refund (plus interest if your account earns interest) not later than 45 calendar days after we received your claim. We may reverse the refund (including any interest on the refund) if we later are able to demonstrate that the substitute check was correctly posted to your account.
HOW DO I MAKE A CLAIM FOR A REFUND? If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact us by:
Phone at: (800)908-6600 or
Mail at: P.O. Box 6073 Astoria NY 11106
You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the account statement showing that the substitute check was posted to your account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances.
Your claim must include:
- A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect).
- An estimate of the amount of your loss;
- An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and
- A copy of the substitute check and/or the following information to help us identify the substitute check such as the check number, the name of the person to whom you wrote the check, the amount of the
Electronic Fund Transfers
For purposes of this disclosure and agreement the terms “we”, “us” and “our” refer to Quontic Bank. The terms “you” and “your” refer to the recipient of this disclosure and agreement.
The Electronic Fund Transfer Act and Regulation E require institutions to provide certain information to customers regarding electronic fund transfers (EFTs). This disclosure applies to any EFT service you receive from us related to an account established primarily for personal, family or household purposes. Examples of EFT services include direct deposits to your account, automatic regular payments made from your account to a third party and one-time electronic payments from your account using information from your check to pay for purchases or to pay bills. This disclosure also applies to the use of your Quontic ATM Card (hereinafter referred to collectively as “ATM Card”) or Quontic Debit Card or Pay Ring (hereinafter referred to collectively as “Debit Card”) at automated teller machines (ATMs) and any networks described below.
TERMS AND CONDITIONS. The following provisions govern the use of EFT services through accounts held by Quontic Bank which are established primarily for personal, family or household purposes. If you use any EFT services provided, you agree to be bound by the applicable terms and conditions listed below. Please read this document carefully and retain it for future reference.
DEFINITION OF BUSINESS DAY. Business days are Monday through Friday 9:00 am to 6:00 pm ET.
ELECTRONIC FUND TRANSFER SERVICES PROVIDED
ATM CARD SERVICES. The services available through use of your ATM Card are described below.
QUONTIC ATM CARD SERVICES:
- You may withdraw cash from your checking account(s), savings account(s), and money market account(s).
- You may make deposits into your checking account(s), savings account(s), and money market account(s).
- You may transfer funds between your checking and savings accounts, checking and money market accounts, and savings and money market accounts.
- You may make balance inquiries on your checking account(s), savings account(s), and money market account(s).
DEBIT CARD SERVICES. The services available through use of your Debit Card are described below.
QUONTIC DEBIT CARD SERVICES:
- You may withdraw cash from your checking account(s), savings account(s), and money market account(s).
- You may make deposits into your checking account(s), savings account(s), and money market account(s).
- You may transfer funds between your checking and savings accounts, checking and money market accounts, and savings and money market accounts.
- You may make balance inquiries on your checking account(s), savings account(s), and money market account(s).
- You may use your card at any merchant that accepts Mastercard® Debit Cards for the purchase of goods and services.
ATM SERVICES.
NETWORK. Your ability to perform the transactions or access the accounts set forth above depends on the location and type of ATM you are using and the network through which the transaction is being performed. A specific ATM or network may not perform or permit all of the above transactions.
You may access your ATM Card or Debit Card through the following network(s): Allpoint, NYCE, PULSE, Cirrus, Mastercard, Maestro, AFFN, SUM (NYCE).
ATM FEES. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used, and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer.
POINT OF SALE TRANSACTIONS. Listed below are the cards you may use to purchase goods and services from merchants that have arranged to accept your cards as a means of payment (these merchants are referred to as “Participating Merchants”). Some Participating Merchants may permit you to receive cash back as part of your purchase. Purchases made with your cards, including any purchase where you receive cash, are referred to as “Point of Sale” transactions and will cause your “designated account” to be debited for the amount of the purchase. We have the right to return any check or other item drawn against your account to ensure there are funds available to pay for any Point-of-Sale transaction. We may, but do not have to, allow transactions which exceed your available account balance or, if applicable, your available overdraft protection. If we do, you agree to pay an amount equal to the overdrawn balance plus any overdraft fees.
The following cards and the corresponding designated account(s) may be used for Point-of-Sale transactions:
- Quontic Debit Card: Checking/Money Market/Savings Accounts.
- Quontic Bank Pay Ring (Debit Card): Checking/Money Market
- Quontic ATM Card: Checking/Money Market/Savings Accounts.
Your ATM and Debit Cards may also be used to obtain cash from your designated account(s) at participating financial institutions when so authorized under the terms of your Account Agreement.
CURRENCY CONVERSION – Mastercard®. If you perform transactions with your card with the Mastercard® logo in a currency other than US dollars, Mastercard International Inc. will convert the charge into a US dollar amount. At Mastercard International they use a currency conversion procedure, which is disclosed to institutions that issue Mastercard®. Currently the currency conversion rate used by Mastercard International to determine the transaction amount in US dollars for such transactions is based on rates observed in the wholesale market or government-mandated rates, where applicable. The currency conversion rate used by Mastercard International is generally the rate of the applicable currency on the date that the transaction occurred.
However, in limited situations, particularly where transactions are submitted to Mastercard International for processing are delayed, the currency conversion rate used may be the rate of the applicable currency on the date that the transaction is processed.
PREAUTHORIZED TRANSFER SERVICES.
- You may arrange for the preauthorized automatic deposit of funds to your checking account(s), savings account(s), and money market account(s).
- You may arrange for the preauthorized automatic payments or other transfers from your checking account(s), savings account(s), and money market account(s).
SERVICES PROVIDED THROUGH USE OF ONLINE BANKING AND MOBILE APPLICATION. Quontic Bank offers its customers use of our Online Banking and Mobile Application service.
Online Banking and Mobile Application
Using online banking or mobile banking application, you can easily access your banking account, check balance, transfer funds, pay bills, deposit checks, etc. Overall, you can access almost all products and services provided by your banking institution. Plus, it’s convenient to use, allowing you to check your banking account 24/7, conduct financial transactions or tasks whenever you are connected to the internet.
Bill Pay
Quontic Online Banking and Mobile Bill Pay allows you to pay bills online or via a mobile device anytime, anywhere – saving you time and money on envelopes and stamps. It is an optional service you can use with your Online or Mobile Banking account.
Electronic Funds Transfer
Zelle is a peer-to-peer, or P2P, money transfer service that allows individuals to send and receive money from each other via connected bank accounts. Most major banks and credit unions are part of the Zelle network, and once you enroll, you just need an email address or phone number to send and receive money electronically.
Peer-to-peer payments, or P2P payments, let you send money directly to another person. P2P payment systems — also known as money transfer apps, allow users to send and receive money from their mobile devices through a linked bank account or card.
Mobile Check Deposit
Mobile check deposit is a way to deposit a paper check through your banking app using a smartphone or tablet.
Wire Transfers
Wire transfers move money electronically from one bank account to another. They can be domestic (between two U.S. accounts) or between a U.S. and international account.
ELECTRONIC CHECK CONVERSION. If your account is a checking account, you may authorize a merchant or other payee to make a one-time electronic payment from this account using information from your check to pay for purchases or to pay bills.
LIMITATIONS ON TRANSACTIONS
TRANSACTION LIMITATIONS – QUONTIC ATM CARD.
CASH WITHDRAWAL LIMITATIONS. You may withdraw up to $505.00 through use of ATMs in any one day. There is a daily limit for all ATM withdrawal transactions. For security reasons, specific dollar limits are disclosed at the time the ATM Card is issued. Quontic Bank reserves the right to change dollar amount limits at any time upon prior notification.
POINT OF SALE LIMITATIONS. You may buy up to $1,010.00 worth of goods or services in any one day through use of our Point-of-Sale service.
TRANSACTION LIMITATIONS – QUONTIC DEBIT CARD/PAY RING.
CASH WITHDRAWAL LIMITATIONS. You may withdraw up to $1,010.00 through use of ATMs in any one day. You may make up to $1,010.00 withdrawals of cash through use of ATMs in any one day. There is a daily limit for all ATM withdrawal transactions. For security reasons, specific dollar limits are disclosed at the time the Debit Card is issued. Quontic Bank reserves the right to change dollar amount limits at any time upon prior notification.
POINT OF SALE LIMITATIONS. You may buy up to $2,020.00 worth of goods or services in any one day through use of our Point-of-Sale service. You can use our Point-of-Sale service for up to $2,020.00 transactions in any one day.
OTHER LIMITATIONS.
EXTERNAL TRANSFERS
Quontic may make it possible for you to initiate and conduct external transfers, with limitations, through Quontic online banking from your Quontic Bank accounts into your Non-Quontic Bank Accounts. New customers will not have access to external transfer feature in online banking for the first 30 days the Quontic account was opened. The feature will be added after day 30; if you are still unable to access the external transfer feature, you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected]. Once you have access to external transfers, you can link your non-Quontic Bank accounts by inputting your account and routing number and verifying two micro deposits. Customers with access to external transfer have the maximum daily transaction limit of $2,000, and a maximum monthly limit of $10,000.
We reserve the right to impose limitations for security purposes at any time.
NOTICE OF RIGHTS AND RESPONSIBILITIES
The use of any electronic fund transfer services described in this document creates certain rights and responsibilities regarding these services as described below.
RIGHT TO RECEIVE DOCUMENTATION OF YOUR TRANSFERS.
TRANSACTION RECEIPTS. Depending on the location of an ATM, you may not be given the option to receive a receipt if your transaction is $15.00 or less. Upon completing a transaction of more than $15.00, you will receive a printed receipt documenting the transaction (unless you choose not to get a paper receipt). These receipts (or the transaction number given in place of the paper receipt) should be retained to verify that a transaction was performed. A receipt will be provided for any transaction of more than $15.00 made with your ATM Card or Debit Card at a Participating Merchant. If the transaction is $15.00 or less, the Participating Merchant is not required to provide a receipt.
PERIODIC STATEMENTS. If your account is subject to receiving a monthly statement, all EFT transactions will be reported on it. If your account is subject to receiving a statement less frequently than monthly, then you will continue to receive your statement on that cycle, unless there are EFT transactions, in which case you will receive a monthly statement. In any case you will receive your statement at least quarterly.
PREAUTHORIZED DEPOSITS. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company:
USING YOUR CARD AND PERSONAL IDENTIFICATION NUMBER (“PIN”). In order to assist us in maintaining the security of your account and the terminals, the ATM Card or Debit Card remains our property and may be revoked or canceled at any time without giving you prior notice. You agree not to use your ATM Card or Debit Card for a transaction that would cause your account balance to go below zero, or to access an account that is no longer available or lacks sufficient funds to complete the transaction, including any available line of credit. We will not be required to complete any such transaction, but if we do, we may, at our sole discretion, charge or credit the transaction to another account; you agree to pay us the amount of the improper withdrawal or transfer upon request. Your ATM Card may only be used with your PIN. Certain transactions involving your Debit Card require use of your PIN. Your PIN is used to identify you as an authorized user. Because the PIN is used for identification purposes, you agree to notify Quontic Bank immediately if your ATM Card or Debit Card is lost or if the secrecy of your PIN is compromised. You also agree not to reveal your PIN to any person not authorized by you to use your ATM Card or Debit Card or to write your PIN on your ATM Card or Debit Card or on any other item kept with your ATM Card or Debit Card. We have the right to refuse a transaction on your account when your ATM Card or Debit Card or PIN has been reported lost or stolen or when we reasonably believe there is unusual activity on your account. The security of your account depends upon your maintaining possession of your ATM Card or Debit Card and the secrecy of your PIN. You may change your PIN if you feel that the secrecy of your PIN has been compromised. You may change your PIN at an ATM or via the telephone.
RIGHTS REGARDING PREAUTHORIZED TRANSFERS.
RIGHTS AND PROCEDURES TO STOP PAYMENTS. If you have instructed us to make regular preauthorized transfers out of your account, you may stop any of the payments. To stop a payment, call us at: 800-908-6600 Monday through Friday 9:00 am to 6:00 pm ET or write to: P.O. Box 6073, Astoria, NY 11106.
We must receive your call or written request at least three (3) business days prior to the scheduled payment. If you call, please have the following information ready: your account number, the date the transfer is to take place, to whom the transfer is being made and the amount of the scheduled transfer. If you call, we will require you to put your request in writing and deliver it to us within fourteen (14) days after you call.
NOTICE OF VARYING AMOUNTS. If you have arranged for automatic periodic payments to be deducted from your checking or savings account and these payments vary in amount, you will be notified by the person or company ten (10) days before each payment, when it will be made and how much it will be.
OUR LIABILITY FOR FAILURE TO STOP PREAUTHORIZED TRANSFER PAYMENTS. If you order us to stop one of the payments and have provided us with the information, we need at least three (3) business days prior to the scheduled transfer, and we do not stop the transfer, we will be liable for your losses or damages.
YOUR RESPONSIBILITY TO NOTIFY US OF LOSS OR THEFT. If you believe your ATM Card or Debit Card or Pay Ring or PIN or internet banking access code has been lost or stolen, you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected].
You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your check without your permission.
CONSUMER LIABILITY. Contact us immediately if you believe your ATM Card or Debit Card or Pay Ring or PIN or internet banking access code has been lost or stolen or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. If you tell us within two (2) business days after you learn of the loss or theft of your ATM Card or Debit Card or Pay Ring or PIN or internet banking access code, you can lose no more than fifty dollars ($50) if someone used your ATM Card or Debit Card or PIN or internet banking access code without your permission. If you do NOT tell us within two (2) business days after you learn of the loss or theft of your ATM Card or Debit Card or Pay Ring or PIN or internet banking access code and we can prove we could have stopped someone from using your ATM Card or Debit Card or Pay Ring or PIN or internet banking access code without your permission if you had given us notice, you can lose as much as five hundred dollars ($500).
Also, if your statement shows transfers you did not make, including those made by card, code, or other means, tell us at once. If you do not tell us within sixty (60) days after the statement with the error or unauthorized transfer was transmitted to you, you may not receive back any money you lost after the sixty (60) days, and therefore, you may not get back any money in your account, if we can prove that we could have stopped someone from taking the money had you given us notice in time. If a good reason (such as a long trip or hospital stay) keeps you from giving the notice, we will extend the time periods.
CONSUMER LIABILITY FOR UNAUTHORIZED TRANSACTIONS INVOLVING QUONTIC DEBIT CARD. The limitations on your liability for unauthorized transactions described above generally apply to all electronic fund transfers. However, different limitations apply to certain transactions involving your card with the Mastercard® branded card. If you promptly notify us about an unauthorized transaction involving your card and the unauthorized transaction took place on your Mastercard® branded card, including any PIN-based ATM or POS transactions, zero liability will be imposed on you for the unauthorized transaction. In order to qualify for the zero-liability protection, you must have exercised reasonable care in safeguarding your card from the risk of loss or theft and, upon becoming aware of such loss or theft, promptly reported the loss or theft to us.
ILLEGAL USE OF QUONTIC DEBIT CARD. You agree not to use your Quontic Debit Card for any illegal transactions, including internet gambling and similar activities.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. In case of errors or questions about your electronic fund transfers, you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected]
Notification should be made as soon as possible if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. You must contact Quontic Bank no later than 60 days after we sent you the first statement on which the problem or error appears. You must be prepared to provide the following information:
- Your name and account number.
- A description of the error or transaction you are unsure about along with an explanation as to why you believe it is an error or why you need more information.
- The dollar amount of the suspected error.
If you provide oral notice, you will be required to send in your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days (twenty (20) business days for new accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (ninety (90) days for new accounts and foreign initiated or Point of Sale transfers) to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days (twenty (20) business days for new accounts) for the amount which you think is in error, so that you will have the use of the money during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. The extended time periods for new accounts apply to all electronic fund transfers that occur within the first thirty (30) days after the first deposit to the account is made, including those for foreign initiated or Point of Sale transactions. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation and debit any provisionally credited amount. You may ask for copies of the documents that we used in our investigation.
LIABILITY FOR FAILURE TO COMPLETE TRANSACTION. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages as provided by law. However, there are some exceptions. We will NOT be liable, for instance:
- If through no fault of ours, you do not have enough money in your account to make the transfer.
- If the transfer would result in your exceeding the credit limit on your line of credit if you have one.
- If the electronic terminal was not working properly and you knew about the breakdown before you started the transfer.
- If circumstances beyond our control (such as fire or flood, computer or machine breakdown, or failure or interruption of communications facilities) prevent the transfer, despite reasonable precautions we have taken.
- If we have terminated our Agreement with you.
- When your ATM Card or Debit Card has been reported lost or stolen or we have reason to believe that something is wrong with a transaction.
- If we receive inaccurate or incomplete information needed to complete a transaction.
- In the case of preauthorized transfers, we will not be liable where there is a breakdown of the system which would normally handle the transfer.
- If the funds in the account are subject to legal action preventing a transfer to or from your account.
- If the electronic terminal does not have enough cash to complete the transaction.
There may be other exceptions provided by applicable law.
CHARGES FOR TRANSFERS OR THE RIGHT TO MAKE TRANSFERS. We reserve the right to impose a fee and to change fees upon notice to you.
DISCLOSURE OF ACCOUNT INFORMATION. You agree that merchant authorization messages transmitted in connection with Point-of-Sale transactions are permissible disclosures of account information, and you further agree to release Quontic Bank and hold it harmless from any liability arising out of the transmission of these messages.
We will disclose information to third parties about your account or electronic fund transfers made to your account:
- Where necessary to complete a transfer or to investigate and resolve errors involving the transfer(s); or
- In order to verify the existence and condition of your account for a third party such as a credit bureau or merchant; or
- In order to comply with government agency or court orders; or
- If you give us your permission in a record or writing.
AMENDING OR TERMINATING THE AGREEMENT. We may change this agreement from time to time. You will be notified at least 21days before a change will take effect if it will cause you an increase in costs or liability or it will limit your ability to make electronic fund transfers. No notice will be given if the change is necessary for security reasons. We also have the right to terminate this agreement at any time.
SAFETY PRECAUTIONS FOR ATM TERMINAL USAGE. Please keep in mind the following basic safety tips whenever
you use an ATM:
- The activity of the ATM facility is being recorded by a surveillance camera or cameras.
- Have your ATM Card or Debit Card ready to use when you reach the ATM. You should close the entry door completely upon entering and exiting the ATM facility.
- If you are new to ATM usage, use machines close to or inside a financial institution until you become comfortable and can conduct your usage quickly.
- If using an ATM in an isolated area, take someone else with you if possible. Have them watch from the car as you conduct your transaction.
- Do not use ATMs at night unless the area and machine are well-lighted. If the lights are out, go to a different location.
- You should not permit any unknown persons to enter the ATM facility after regular banking hours.
- If someone else is using the machine you want to use, stand back, or stay in your car until the machine is free. Watch out for suspicious people lurking around ATMs, especially during the times that few people are around.
- When using the machine, stand so you block anyone else’s view from behind.
- If anything, suspicious occurs when you are using a machine, cancel what you are doing and leave immediately. If going to your car, lock your doors.
- Do not stand at the ATM counting cash. You should place withdrawn cash securely upon your person before exiting the ATM facility. Check that you received the right amount later in a secure place and reconcile it to your receipt then.
- Keep your receipts and verify transactions on your account statement. Report errors immediately. Do not leave receipts at an ATM location.
Direct complaints concerning security in the ATM facility to our s`ecurity department at (800)908-6600 if we own or operate the ATM, or if we do not own or operate the ATM, to the institution operating the ATM at the telephone number found on or near the ATM, or to the New York Department of Financial Services at 1-877-BANK NYS (1-877-226-5697). Further, the nearest available public telephone should be used to call the police if emergency assistance is needed.
Quontic Bank Privacy Policy
WHAT DOES QUONTIC BANK DO WITH YOUR PERSONAL INFORMATION?
Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do. |
What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: * Social Security number and income * Account balances and payment history * Transaction history and overdraft history When you are no longer our customer, we continue to share your information as described in this notice. |
How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Quontic Bank chooses to share; and whether you can limit this sharing. |
Reasons we can share your personal information | Does Quontic Bank share? | Can you limit this sharing? |
For our everyday business purposes– such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes– to offer our products and services to you | Yes | No |
For joint marketing with other financial companies | No | We don’t share |
For our affiliates’ everyday business purposes– information about your transactions and experiences | No | We don’t share |
For our affiliates’ everyday business purposes– information about your creditworthiness | No | We don’t share |
For nonaffiliates to market to you | No | We don’t share |
Questions? Call toll-free (800) 908-6600 or go to www.quontic.com
How does Quontic Bank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
How does Quontic Bank collect my personal information? | We collect your personal information, for example, when you * open an account or deposit money * pay your bills or apply for a loan * use your credit or debit card We also collect your personal information from other compani |
Why can’t I limit all sharing? | Federal law gives you the right to limit only * sharing for affiliates’ everyday business purposes – information about your creditworthiness * affiliates from using your information to market to you * sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.] |
Definitions | |
Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. – Quontic Bank does not share with our affiliates. |
Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. – Quontic Bank does not share with nonaffiliates so they can market to you. |
Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. – Quontic Bank doesn’t jointly market. |
Other important information
Special Notice For Nevada Residents
We are providing you this notice pursuant to Nevada law. You may be placed on our internal Do Not Call list by Do Not Call list procedures. Nevada requires that we provide contact information for the state’s Bureau of Consumer Protection to all consumers that do business with us. The contact information for the Bureau of Consumer Protection, of the Office of the Nevada Attorney General, is provided below.
Address: 100 North Carson Street, Carson City, Nevada 89701
Phone: (775) 684-1100
Truth-In-Savings Disclosure
3 MONTH CERTIFICATE OF DEPOSITS ACCOUNT
ELIGIBILITY REQUIREMENTS. N/A
RATE INFORMATION. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
You will be paid this interest rate until maturity.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account every 1 month.
The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $500.00 to open this account.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. You may not make deposits into or withdrawals from your account until the maturity date.
MATURITY DATE. Your account will mature 91 days after opening date.
EARLY WITHDRAWAL PROVISIONS. We will impose a penalty if you withdraw any or all of the deposited funds before the maturity date. The fee imposed will equal 91 days of interest.
RENEWAL POLICIES. Your account will automatically renew at maturity. You will have a grace period of 10 calendar days after the maturity date to withdraw the funds in the account without being charged an early withdrawal penalty.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
TERM: The 3 Month Certificate of Deposit is equivalent to a term of 91 days.
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
6 MONTH CERTIFICATE OF DEPOSITS ACCOUNT
ELIGIBILITY REQUIREMENTS. N/A
RATE INFORMATION. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
You will be paid this interest rate until maturity.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account every 1 month.
The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $500.00 to open this account.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. You may not make deposits into or withdrawals from your account until the maturity date.
MATURITY DATE. Your account will mature 6 months after opening date.
EARLY WITHDRAWAL PROVISIONS. We will impose a penalty if you withdraw any or all of the deposited funds before the maturity date. The fee imposed will equal 6 months of interest.
RENEWAL POLICIES. Your account will automatically renew at maturity. You will have a grace period of 10 calendar days after the maturity date to withdraw the funds in the account without being charged an early withdrawal penalty.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
12 MONTHCERTIFICATE OF DEPOSITS ACCOUNT
ELIGIBILITY REQUIREMENTS. N/A
RATE INFORMATION. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
You will be paid this interest rate until maturity.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account every 1 month.
The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $500.00 to open this account.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS.
You may not make deposits into or withdrawals from your account until the maturity date. MATURITY DATE. Your account will mature 12 months after opening date.
EARLY WITHDRAWAL PROVISIONS. We will impose a penalty if you withdraw any or all of the deposited funds before the maturity date. The fee imposed will equal 12 months of interest.
RENEWAL POLICIES. Your account will automatically renew at maturity. You will have a grace period of 10 calendar days after the maturity date to withdraw the funds in the account without being charged an early withdrawal penalty.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
24 MONTH CERTIFICATE OF DEPOSITS ACCOUNT
ELIGIBILITY REQUIREMENTS. N/A
RATE INFORMATION. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
You will be paid this interest rate until maturity.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account every 1 month.
The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $500.00 to open this account.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. You may not make deposits into or withdrawals from your account until the maturity date. MATURITY DATE. Your account will mature 24 months after opening date.
EARLY WITHDRAWAL PROVISIONS. We will impose a penalty if you withdraw any or all of the deposited funds before the maturity date. The fee imposed will equal 24 months of interest.
RENEWAL POLICIES. Your account will automatically renew at maturity. You will have a grace period of 10 calendar days after the maturity date to withdraw the funds in the account without being charged an early withdrawal penalty.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
36 MONTH CERTIFICATE OF DEPOSITS ACCOUNT
ELIGIBILITY REQUIREMENTS. N/A
RATE INFORMATION. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
You will be paid this interest rate until maturity.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account every 1 month.
The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $500.00 to open this account.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. You may not make deposits into or withdrawals from your account until the maturity date.
MATURITY DATE. Your account will mature 36 months after opening date.
EARLY WITHDRAWAL PROVISIONS. We will impose a penalty if you withdraw any or all of the deposited funds before the maturity date. The fee imposed will equal 24 months of interest.
RENEWAL POLICIES. Your account will automatically renew at maturity. You will have a grace period of 10 calendar days after the maturity date to withdraw the funds in the account without being charged an early withdrawal penalty.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
60 MONTH CERTIFICATE OF DEPOSITS ACCOUNT
ELIGIBILITY REQUIREMENTS. N/A
RATE INFORMATION. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
You will be paid this interest rate until maturity.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account every 1 month.
The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $500.00 to open this account.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. You may not make deposits into or withdrawals from your account until the maturity date. MATURITY DATE. Your account will mature 60 months after opening date.
EARLY WITHDRAWAL PROVISIONS. We will impose a penalty if you withdraw any or all of the deposited funds before the maturity date. The fee imposed will equal 24 months of interest.
RENEWAL POLICIES. Your account will automatically renew at maturity. You will have a grace period of 10 calendar days after the maturity date to withdraw the funds in the account without being charged an early withdrawal penalty.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
MONEY MARKET ACCOUNT
RATE INFORMATION. The interest rate listed in each tier will be paid on the entire balance in your account. Your interest rate and annual percentage yield may change. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
Determination of Rate. At our discretion, we may change the interest rate and the annual percentage yield on your account.
Frequency of Rate Changes. We may change the interest rate on your account at any time.
Limitations on Rate Changes. There are no maximum or minimum interest rate limits for this account.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account monthly. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $100.00 to open this account.
You must maintain a minimum daily balance of $100.00 in the account each day to obtain the disclosed annual percentage yield. You will earn interest for every day during the period that your account equals or exceeds the minimum daily balance requirement.
DORMANT/INACTIVE ACCOUNT INFORMATION. A dormant account fee of $5.00 per month will be charged after 24 months of inactivity.
PROCESSING ORDER. All credit transactions are processed first. Debits, or withdrawals, from your account will be processed as follows: electronic items such as ATM and Preauthorized transactions then checks. The items are processed from highest to lowest within each category. The processing order of these items is important because if there is not enough money in the account to pay for the items in the order, they are processed in accordance with the processing order, there may be an overdraft on your account which may result in overdraft or non-sufficient funds fees or an increase in the amount of these fees.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. No transaction limitations apply to this account.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
PAPERLESS COMMUNICATIONS. You must be a paperless customer, which means that while this account is open, you’ll need to be actively enrolled (i.e., applied and confirmed) in Quontic Bank Online Banking, maintain a valid email address and agree to receive electronic delivery of all statements, disclosures, and other communications. After account is approved and opened, you must enroll for Quontic Bank online banking at quonticbank.com. Each month you will receive an email notifying you that your electronic statement is available to you online. You will be able to review, copy, download, or print your electronic statement by accessing your Online Banking account at https://www.quonticbank.com.
Please contact us if you have any questions on electronic statements and/or how to enroll into Quontic Bank Online Banking.
OBTAINING A PAPER COPY OF YOUR ELECTRONIC STATEMENT. If you would like to receive a paper copy of your eStatements from Quontic Bank you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected].
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
CURRENT RATE INFORMATION. To obtain the current rate(s) and annual percentage yield information, go to https://www.quontic.com/resources/rate-sheet/ or call 1-800-908-6600.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
CASH REWARDS CHECKING ACCOUNT
ELIGIBILITY REQUIREMENTS.
CASH BACK REWARD. Qualifying point of sale (POS) debit card transactions shall receive 1.00% cash back on all POS debit card transactions, up to an aggregate total $50 per statement cycle. The POS transaction must post and settle to the account each statement cycle to receive the aforementioned cash back reward. Cash back rewards less than a penny cannot be distributed. No cash back rewards will be paid if the qualifying POS debit card transaction requirements is not met. Cash back reward payments will be credited to the account on the last day of the current statement cycle. When qualifying POS debit card transactions are not met, you will not receive any cash back on POS debit card transactions. If the account is closed, you will forfeit any cash back rewards that have not been credited to your account.
We reserve the right to modify and/or alter at our discretion the qualifying point of sale debit card transaction requirement, the reward amount and/or percentage of cash back rewards applicable may change after account is open.
QUALIFYING POINT OF SALE DEBIT CARD TRANSACTIONS. Only debited goods or services purchased with the debit card transactions processed by merchants and received by the bank as point of sale (POS) purchase transactions count towards the above qualifying POS debit card transactions requirements. Quontic Bank cannot control how merchants choose to classify a transaction. Quontic Bank cannot guarantee a transaction will qualify.
We reserve the right to determine if a transaction was a qualifying POS debit card transaction. Please note that the POS debit card transaction MUST post and settle. They may NOT be in a pending state to qualify as one of the qualifying POS debit card transactions. Transactions may take one or more banking days from the date the transaction was made to post and settle on your account.
The following activities do not count toward earning account cash back rewards: ATM-processed transactions; transfers between accounts; purchases made with debit cards not issued by our bank; cash over portions of point-of-sale transactions; Peer-to-Peer (P2P) payments (such as Apple Pay Cash); loan payments or account funding made with your debit card and purchases made using third-party payment accounts (services such as Venmo and PayPal, who also provide P2P payments). Apple, the Apple logo, and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries.
BALANCE REQUIREMENTS. You must deposit $100.00 to open this account.
DORMANT/INACTIVE ACCOUNT INFORMATION. A dormant account fee of $5.00 per month will be charged after 12 months of inactivity.
PROCESSING ORDER. All credit transactions are processed first. Debits, or withdrawals, from your account will be processed as follows: electronic items such as ATM and Preauthorized transactions then checks. The items are processed from highest to lowest within each category. The processing order of these items is important because if there is not enough money in the account to pay for the items in the order, they are processed in accordance with the processing order, there may be an overdraft on your account which may result in overdraft or non-sufficient funds fees or an increase in the amount of these fees.
TRANSACTION LIMITATIONS. No transaction limitations apply to this account.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
PAPERLESS COMMUNICATIONS. You must be a paperless customer, which means that while this account is open, you’ll need to be actively enrolled (i.e., applied and confirmed) in Quontic Bank Online Banking, maintain a valid email address and agree to receive electronic delivery of all statements, disclosures, and other communications. After account is approved and opened, you must enroll for Quontic Bank online banking at quonticbank.com. Each month you will receive an email notifying you that your electronic statement is available to you online. You will be able to review, copy, download, or print your electronic statement by accessing your Online Banking account at https://www.quonticbank.com.
Please contact us if you have any questions on electronic statements and/or how to enroll into Quontic Bank Online Banking.
OBTAINING A PAPER COPY OF YOUR ELECTRONIC STATEMENT. If you would like to receive a paper copy of your eStatements from Quontic Bank you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected].
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
CURRENT RATE INFORMATION. To obtain the current rate(s) and annual percentage yield information, go to https://www.quontic.com/resources/rate-sheet/ or call 1-800-908-6600.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
HIGH INTEREST CHECKING ACCOUNT
ELIGIBILITY REQUIREMENTS.
QUALIFYING POINT OF SALE TRANSACTIONS. Only debit card transactions processed by merchants and received by the bank as point of sale (POS) purchase transactions count towards the above qualifying POS debit card transaction requirements. Quontic Bank cannot control how merchants choose to classify a transaction. Quontic Bank cannot guarantee a transaction will qualify. POS debit card transactions processed by merchants and received by the bank as ATM transactions do not count towards qualifying debit card transactions. Please note that the POS debit card MUST post and settle on your account during the statement cycle to qualify. They may NOT be in a pending state to qualify as one of the qualifying POS debit cards. Transactions may take one or more banking days from the date the transaction was made to post and settle on your account.
RATE INFORMATION. The interest rate listed in a tier will be paid for only that portion of your daily balance range that is equal to or greater than the low balance amount but less than the high balance amount within that tier. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
Determination of Rate.
VARIABLE RATE INFORMATION. The High Interest Checking account is a conditional variable rate account. The interest rate and annual percentage yield is based on fulfilling the following minimum qualifying activity requirements per statement cycle: (1) a daily balance less than or equal to $1,000,000.01 and (2) 10 qualifying Point of Sale debit card transactions equal to or over $10.00 per transaction. A different interest rate and annual percentage yield may apply if any of the qualifying activity requirements are not met. Please refer to our separate rate sheet for the current interest rate and annual percentage yield information. If you do not meet the eligibility requirements during the qualification cycle, the rate paid in your account on the entire balance will be 0.010% with an annual percentage yield of 0.01%.
Frequency of Rate Changes. We may change the interest rate on your account at any time.
Limitations on Rate Changes. There are no maximum or minimum interest rate limits for this account.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account monthly. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $100.00 to open this account.
DORMANT/INACTIVE ACCOUNT INFORMATION. A dormant account fee of $5.00 per month will be charged after 12 months of inactivity.
PROCESSING ORDER. All credit transactions are processed first. Debits, or withdrawals, from your account will be processed as follows: electronic items such as ATM and Preauthorized transactions then checks. The items are processed from highest to lowest within each category. The processing order of these items is important because if there is not enough money in the account to pay for the items in the order, they are processed in accordance with the processing order, there may be an overdraft on your account which may result in overdraft or non-sufficient funds fees or an increase in the amount of these fees.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. No transaction limitations apply to this account.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
PAPERLESS COMMUNICATIONS. You must be a paperless customer, which means that while this account is open, you’ll need to be actively enrolled (i.e., applied and confirmed) in Quontic Bank Online Banking, maintain a valid email address and agree to receive electronic delivery of all statements, disclosures, and other communications. After account is approved and opened, you must enroll for Quontic Bank online banking at quonticbank.com. Each month you will receive an email notifying you that your electronic statement is available to you online. You will be able to review, copy, download, or print your electronic statement by accessing your Online Banking account at https://www.quonticbank.com.
Please contact us if you have any questions on electronic statements and/or how to enroll into Quontic Bank Online Banking.
OBTAINING A PAPER COPY OF YOUR ELECTRONIC STATEMENT. If you would like to receive a paper copy of your eStatements from Quontic Bank you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected].
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
CURRENT RATE INFORMATION. To obtain the current rate(s) and annual percentage yield information, go to https://www.quontic.com/resources/rate-sheet/ or call 1-800-908-6600.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
WEARABLE CHECKING ACCOUNT
BALANCE REQUIREMENTS. You must deposit $100.00 to open this account.
DORMANT/INACTIVE ACCOUNT INFORMATION. A dormant account fee of $5.00 per month will be charged after 12 months of inactivity.
PROCESSING ORDER. All credit transactions are processed first. Debits, or withdrawals, from your account will be processed as follows: electronic items such as ATM and Preauthorized transactions then checks. The items are processed from highest to lowest within each category. The processing order of these items is important because if there is not enough money in the account to pay for the items in the order, they are processed in accordance with the processing order, there may be an overdraft on your account which may result in overdraft or non-sufficient funds fees or an increase in the amount of these fees.
TRANSACTION LIMITATIONS. No transaction limitations apply to this account.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
PAPERLESS COMMUNICATIONS. You must be a paperless customer, which means that while this account is open, you’ll need to be actively enrolled (i.e., applied and confirmed) in Quontic Bank Online Banking, maintain a valid email address and agree to receive electronic delivery of all statements, disclosures, and other communications. After account is approved and opened, you must enroll for Quontic Bank online banking at quonticbank.com. Each month you will receive an email notifying you that your electronic statement is available to you online. You will be able to review, copy, download, or print your electronic statement by accessing your Online Banking account at https://www.quonticbank.com.
Please contact us if you have any questions on electronic statements and/or how to enroll into Quontic Bank Online Banking.
OBTAINING A PAPER COPY OF YOUR ELECTRONIC STATEMENT. If you would like to receive a paper copy of your eStatements from Quontic Bank you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected].
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
HIGH YIELD SAVINGS ACCOUNT
RATE INFORMATION. Your interest rate and annual percentage yield may change. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
Determination of Rate. At our discretion, your tiers, interest rate and annual percentage yield may change on your account.
Frequency of Rate Changes. We may change the interest rate on your account at any time.
Limitations on Rate Changes. There are no maximum or minimum interest rate limits for this account.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account monthly. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. You must deposit $100.00 to open this account. .
DORMANT/INACTIVE ACCOUNT INFORMATION. A dormant account fee of $5.00 per month will be charged after 24 months of inactivity.
PROCESSING ORDER. All credit transactions are processed first. Debits, or withdrawals, from your account will be processed as follows: electronic items such as ATM and Preauthorized transactions then checks. The items are processed from highest to lowest within each category. The processing order of these items is important because if there is not enough money in the account to pay for the items in the order, they are processed in accordance with the processing order, there may be an overdraft on your account which may result in overdraft or non-sufficient funds fees or an increase in the amount of these fees.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. No transaction limitations apply to this account.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
PAPERLESS COMMUNICATIONS. You must be a paperless customer, which means that while this account is open, you’ll need to be actively enrolled (i.e., applied and confirmed) in Quontic Bank Online Banking, maintain a valid email address and agree to receive electronic delivery of all statements, disclosures, and other communications. After account is approved and opened, you must enroll for Quontic Bank online banking at quonticbank.com. Each month you will receive an email notifying you that your electronic statement is available to you online. You will be able to review, copy, download, or print your electronic statement by accessing your Online Banking account at https://www.quonticbank.com.
Please contact us if you have any questions on electronic statements and/or how to enroll into Quontic Bank Online Banking.
OBTAINING A PAPER COPY OF YOUR ELECTRONIC STATEMENT. If you would like to receive a paper copy of your eStatements from Quontic Bank you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected].
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so. We may mail you our check for the balance of the account.
CURRENT RATE INFORMATION. To obtain the current rate(s) and annual percentage yield information, go to https://www.quontic.com/resources/rate-sheet/ or call 1-800-908-6600.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.
QUONTIC MAX SAVINGS ACCOUNT
RATE INFORMATION. Your interest rate and annual percentage yield may change. Please refer to our rate sheet for the interest rate and annual percentage yield (APY) on this account.
Determination of Rate. At our discretion, your tiers, interest rate and annual percentage yield may change on your account at any time without notice.
Frequency of Rate Changes. We may change the interest rate on your account at any time.
Limitations on Rate Changes. There are no maximum or minimum interest rate limits for this account.
COMPOUNDING AND CREDITING. Interest will be compounded daily and will be credited to the account monthly. If you close your account before interest is credited, you will receive the accrued interest.
BALANCE REQUIREMENTS. No minimum balance requirements apply to this account.
PROCESSING ORDER. All credit transactions are processed first. Debits, or withdrawals, from your account will be processed as follows: electronic items such as ATM and Preauthorized transactions then checks. The items are processed from highest to lowest within each category. The processing order of these items is important because if there is not enough money in the account to pay for the items in the order, they are processed in accordance with the processing order, there may be an overdraft on your account which may result in overdraft or non-sufficient funds fees or an increase in the amount of these fees.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day.
ACCRUAL ON NONCASH DEPOSITS. Interest begins to accrue on the business day you deposit noncash items (for example, checks).
TRANSACTION LIMITATIONS. No transaction limitations apply to this account.
ADDITIONAL INFORMATION REGARDING YOUR ACCOUNT.
PAPERLESS COMMUNICATIONS. You must be a paperless customer, which means that while this account is open, you’ll need to be actively enrolled (i.e., applied and confirmed) in Quontic Bank Online Banking, maintain a valid email address and agree to receive electronic delivery of all statements, disclosures, and other communications. After account is approved and opened, you must enroll for Quontic Bank online banking at quonticbank.com. Each month you will receive an email notifying you that your electronic statement is available to you online. You will be able to review, copy, download, or print your electronic statement by accessing your Online Banking account at https://www.quonticbank.com.
Please contact us if you have any questions on electronic statements and/or how to enroll into Quontic Bank Online Banking.
OBTAINING A PAPER COPY OF YOUR ELECTRONIC STATEMENT. If you would like to receive a paper copy of your eStatements from Quontic Bank you can reach us by logging in to your online banking portal via our Mobile App or www.quontic.com, calling us at 800-908-6600 or email at [email protected].
OUR RIGHTS TO TERMINATE YOUR ACCOUNT. We may close your account at any time. We will notify you if we do so. We may mail you our check for the balance of the account.
CURRENT RATE INFORMATION. To obtain the current rate(s) and annual percentage yield information, go to https://www.quontic.com/resources/rate-sheet/ or call 1-800-908-6600.
FEES AND CHARGES. Please refer to the separate Fee Schedule provided to you with this disclosure for information about fees and charges associated with this account. A Fee Schedule will be provided to you at the time you open an account, periodically when fees or charges change, and upon request.